Hardware Services Portfolio takes the product life cycle risk providing services to reduce the downtime and increase eficiency to enhance customer experience with cost optimization for your program needs.
Neugen specializes in the repair of all electronic and support equipments in the Banking, Retail and IT sector to help you consistently meet your performance goals.
We provide an end-to-end portfolio of product services supported by experience engineering services to our customers which include multi vendor maintenance organizations, OEMS, ODMS and Logistics organizations.
Hardware services portfolio available through the level of repair services:
Level-l:
Software Flashing, Upgrades & Software Resetting.
Level-2:
Replacement of minor leaded components.
Replacement and/or repair of sub-modules.
Replacement of mechanical components(Cosmetics etc).
Level-3:
Diagnose and repair based on symptoms.
Replacement of IC SMD's and BGA's.
Carry out analysis requirements.
Implements use of repeat and data mining system.
